By virtue of the provisions of Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), the following information is offered:
Responsible for the web: Innovación y Cualificación
Contact Address: C/ Cueva de Viera 2, Centro de Negocios CADI Edificio Antequera Local 3
Contact E-mail: lacalle@editoriallacalle.com
Phone: 952706004
Fiscal Data: B92041839
Registration Data: Inscrita en el Registro Mercantil de Málaga, TOMO: 2294, Libro: 1267, Folio 206, Sección B, Hoja MA-35463, Inscripción 2
The products sold on this website are books on demand. In the event that an article is presented in a different format, it will be reflected in the characteristics of that specific article. In the same way, the additional characteristics of the articles (authors, approximate number of pages, etc…) are reflected in their corresponding descriptions.
To place an order it is necessary to connect to internacional.editoriallacalle.com, and register as a user, completing the electronic form for this purpose integrated in the store and following the instructions indicated therein. After registration, and to proceed with the purchase of products, you must add the product you wish to purchase to the basket, according to the instructions on the screen, completing the order form provided for this purpose and validating it.
The prices and offers presented on the website are valid solely and exclusively for online orders made at internacional.editoriallacalle.com.
The validation of the order by the client expressly implies knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by internacional.editoriallacalle.com constitutes proof of the set of transactions carried out between Innovación y Cualificación and its clients.
Once a paper book purchase has been made, and always within 24 hours of executing it, internacional.editoriallacalle.com Customer Service will send you a receipt by e-mail with the breakdown of items and billing and shipping information. If you do not agree with the data contained in said confirmation, you can request their modification or cancellation of the purchase. Once sent, no data can be modified.
Through internacional.editoriallacalle.com, the client (understood as any natural or legal person) may acquire the different products offered by Innovación y Cualificación. All purchases made on our website internacional.editoriallacalle.com (hereinafter web), by the customer, will be subject to the General Purchase Conditions set forth in this document. If any aspect of the purchase is not contemplated in the same, it will be regulated according to the legislation in force in Spain.
The normal or special order, formulated by the Client, implies their agreement and acceptance of these General Conditions of Purchase. No stipulation made by the Client on these Purchase Conditions may differ from those established by internacional.editoriallacalle.com. Some aspects of the current General Conditions of Purchase may be varied by special agreement between the Client and Innovación y Cualificación., always with the express consent of the latter.
The management of purchasing processes is the responsibility of Innovation and Qualification SL, hereinafter Podibooks.
It is essential to register on the web as a client to:
To register as a customer, you must fill out the registration form in the "My account" section (accessed at the top right, in the main menu), or at any time when you are asked for access identification ( login page). Your email address and a password are the data that identify you as a customer. If you have forgotten your password, select the corresponding option and we will send it to your mailbox.
You can modify your personal data (change of address, email,...) or change your password by entering from the same option "My account" in the main menu. If you place an order, the data you had registered at that time will be taken into account for that order.
The language in which the contract between Innovación y Cualificación and the Client will be concluded is Spanish. From the product description page, after pressing the "buy" button, you access a form with all the information about the shipping and payment options. Once the purchase is formalized, your registration data will be taken into account for the formalization of the purchase, from which an electronic document will be generated that will be archived by Innovación y Cualificación, not being accessible, although you will be able to access the status of your order.
Any error in the introduction of your data must be corrected before the formalization of the purchase. If they are detected immediately after having formalized it, you must immediately contact Innovación y Cualificación through your telephone 952706004 or email lacalle@editoriallacalle.com to report said incident.
The titles that appear in our database correspond to books that have been registered at some point in internacional.editoriallacalle.com, with the data that we provide referring to that moment. Therefore, those titles that are not "Delivery in 3 days" should check their availability through the contact form.
Once the purchase is formalized, you will receive an acknowledgment of receipt within 24 hours after the formalization, where the purchase data is specified.
Innovación y Cualificación will always reserve the right to accept or deny at its own discretion any request for purchase, expansion, renewal, modification or change of any of the items displayed on its web pages.
In the event that the Client provides data from a third person or entity when making the purchase, the Client will be solely responsible for such third person or entity knowing and expressly accepting such situation. All responsibility for damages that may arise from this fact will fall entirely on the Client, excluding Innovación y Cualificación from any liability.
You will be able to choose the payment method among the different options that are indicated in the purchase process. To do this, you must access the "shopping cart" and choose from the drop-down menu which of the different forms of payment is the one you want. The payment method activated at this time is payment by credit/debit.
The Client is responsible for the payment of invoices even when a third party intervenes on behalf of the Client, so the responsibility for providing authentication, access or identification data to a third party is solely and exclusively the Client's.
The client will access a controlled environment in which they will directly provide said entity with their card data, which will connect them with their bank/savings bank to authorize the operation. In this way, the payment will be made directly, legitimately and securely, maintaining the privacy and confidentiality of the card information at all times.
Any indication and/or query that the client states in the sections destined to comments in the order or in subsequent communications will be taken as merely informative and will not condition in any case the purchase made (the merchandise requested, the form of payment, the terms of shipment, delivery, collection and by extension, any of these Purchase Conditions).
Likewise, Innovación y Cualificación reserves the right to withhold an order while waiting for any information it needs from the client. In this case, the shipping or collection times will be delayed in relation to the time the client takes to answer.
For orders by e-mail or telephone, it will be essential to confirm the order via e-mail (only telephone orders or via e-mail are accepted if in any case the Web stops working).
Innovación y Cualificación will issue the corresponding invoice for the products purchased and it will be sent to the Client by e-mail so that later, and if desired, it can be printed on paper to have it physically available.
The delivery times offered are merely informative. Innovación y Cualificación is exempt from any responsibility derived from delays caused by the transport agency or states of alarm. The shipping time begins from the confirmation of receipt of payment for your order. In no case can any type of delay in receiving an order justify its cancellation or the request for compensation by the Client or third parties. The calculation of the days is in business days, not calendar days.
The delivery time in the Peninsula is 72 hours after confirming the payment. The delivery time for the Canary and Balearic Islands is 7-10 days. The delivery time for Ceuta, Melilla is 7-10 days.
The delivery term described will be effective in the event that the customer is not reachable at the place and time mentioned by him, in which case the products will be understood as delivered if he is not at the address on the date and place of delivery. indicated delivery.
An extra charge will be applied in case the Client is absent with more than 3 delivery attempts with notices.
You can check the status of your shipments through email lacalle@editoriallacalle.com.
The delivery is considered made once the product is made available to the recipient by the carrier, with the recipient having the obligation to sign the receipt of the delivery. Likewise, the recipient who signs and receives the product must verify the conditions in which the package is received to ensure that it is not damaged. If you detect any anomaly that could have been caused in the transport and you are not satisfied, you must state it at that precise moment, in writing on the delivery note, accompanied by your signature and stating the reason for your complaint (damaged product,... .). You must communicate your disagreement to Innovación y Cualificación no later than 24 hours after the delivery of the articles.
The customer will have 24 hours to verify the integrity of all the components of the product as well as verify that it includes all the accessories indicated in the characteristics of the product shown on the pages of Innovación y Cualificación After that time, the integrity and content of the product will be considered accepted. product. If you have any other question, do not hesitate to send us an e-mail to lacalle@editoriallacalle.com.com or by calling the telephone number [PHONE NO. LIBRERIA].
It is possible to pick up the order physically at the bookstore Innovación y Cualificación, within the established hours and provided that confirmation has been received that it is available.
The art. 68.1 of Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users establishes the existence of the Right of Withdrawal, the power of the consumer and user to leave without effect the contract concluded, thus notifying the other contracting party within the period established for the exercise of that right, without the need to justify their decision and without penalty of any kind.
Innovación y Cualificación guarantees the Customer the possibility of canceling their order at any time and at no cost, provided that the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise, you must wait to receive the order to process your return.
The Client will have a period of 14 calendar days from receipt of the good or from the formalization of the purchase to make the return if it were a service to resolve the contract, including ebooks as long as they have not been downloaded or read online. The Client will communicate to Innovación y Cualificación within the stipulated term and by any means allowed by Law, their desire to exercise the right to terminate the contract.
The returned order must be delivered together with the delivery note and, if applicable, the invoice issued by Innovación y Cualificación, with the Customer bearing the return costs. The Customer may return any item purchased from Innovación y Cualificación as long as the products retain their original seal or packaging and any manuals, accessories or promotional gifts included, otherwise the item will suffer depreciation. The Client will be responsible for the decrease in the value of the goods, if said decrease in value is as a result of a manipulation of the good other than that necessary to establish its nature, its characteristics or its operation.
If a product other than the one requested by the client was delivered by mistake of Innovación y Cualificación, the correct product will be delivered, picking up the first one, without any additional charge for the Client.
If a product has arrived to the customer broken, damaged or in poor condition, Innovación y Cualificación will be responsible for collecting it at home, replacing it with another in good condition, without additional charges.
For any claim or query you can contact Innovación y Cualificación through the Customer Service Section of this website.
The Client may return the product to the physical bookstore of Innovación y Cualificación in the national territory, whose address is C/ Cueva de Viera 2, Centro de Negocios CADI Edificio Antequera Local 3.
It is the obligation of the contracting employer to make a Withdrawal Document available to the consumer or user (Art.69.1 RDLG 1/2007).
In general, only returns that have been previously authorized by Innovación y Cualificación will be accepted. Once authorized, you will be told how to do it and the conditions for the return to be accepted. If you decide to exercise your right of withdrawal, you must complete the corresponding withdrawal form, indicating the order number, and sending the product through the same channel that you received it. You will receive an E-mail from lacalle@editoriallacalle.com accepting the return and indicating the steps to follow.
Depending on the condition of the returned product (incomplete, damaged, packaging in poor condition, without instructions, documents or packaging), the return could be rejected and the refund could also be made.
Once the returned merchandise has been received, it will be verified that it is in perfect condition and Innovación y Cualificación will accept the return of the product and the new product will be shipped.
By virtue of the aforementioned precepts and, the Client accepts and makes use of the Right of Withdrawal that contemplates the current regulations
The Client affirms that both his own data, as well as the payment and shipping data provided to Innovación y Cualificación are real and reliable. In the event that Innovación y Cualificación verifies that some or all of said information is false, the purchase will be automatically canceled and the Client will not be able to claim any refund regarding the expenses derived from the management.
Innovación y Cualificación is not responsible for what is exclusively attributable to the Client.
Innovación y Cualificación cannot guarantee the continuous availability and delivery times of the products offered on its website. The Customer agrees to assume, within reasonable limits, delays and imperfections in the delivery service or in the availability of the product if these situations occur.
Innovación y Cualificación shares the work of the process of selling and distributing its items with other suppliers (manufacturers, handlers, packaging, management, storage, transport...etc), so if there is any problem or delay in such process in In no case should Innovación y Cualificación be held responsible for it.
Therefore, with the acceptance of these Purchase Conditions, the Client expressly waives claiming any liability, contractual or non-contractual, damages to Innovación y Cualificación for possible problems, delays in delivery or cancellation of purchases if the case arises. .
Innovación y Cualificación accepts no liability arising from the sale of its products, for loss or interruption of business, for not meeting customer expectations or for any other damage to the Customer or third parties.
The use that the Client makes of the purchased products is the exclusive responsibility of the Client, in such a way that Innovación y Cualificación is not responsible in any way (neither direct nor subsidiary) for any direct or indirect damage, that the Client could cause himself or third parties for such use.
The products purchased in Innovación y Cualificación by the Client must not be used for immoral purposes or that may harm the sensitivity of third parties (radical, violent, racist or xenophobic, defamatory or others that by their nature would harm or discriminate against any person or group of people, ethnic groups, ideologies, sex, age, social or economic condition). The use that any person makes of the products purchased in must always be framed within the legal framework. Through this document, the Client expressly exempts Innovación y Cualificación from any liability arising from the use of its products.
Under no circumstances Innovación y Cualificación, managers, senior officials, administrators, shareholders, agents or employees dependent on it will incur any responsibility for direct or indirect causes related to the use made by the Client of the purchased product.
The transmissions of all personal data are made through SSL (Secure Socket Layer), a system that guarantees the confidentiality of the data sent. The personal data requested is always strictly necessary. The Bookstore undertakes not to give them any other use than that agreed upon and not to transfer or sell them to third parties under any circumstances. These data are stored in the La Librería database. The client can access them at any time, from the same website, to modify them.
These legal conditions regulate the permitted legal use of the page with URL [DOMAIN.COM], whose legal responsibility is Innovación y Cualificación. These general conditions regulate the access and use that the owner of the website makes freely available to Internet users. Access to it implies acceptance without reservation. The contracting of reservations, services or promotions will also be governed by the particular conditions provided in each case, which will be understood as accepted by the mere use of such services.
The texts, images, logos, distinctive signs, sounds, animations, videos, source code and other content included in this website are the property of Podibooks, or it has, where appropriate, the right to reproduce them, and in this sense it is stand as works protected by current intellectual and industrial property legislation.
Any transmission, distribution, reproduction or storage, in whole or in part, of the content stored on this website is expressly prohibited except with the prior and express consent of the owner. However, users may carry out the reproduction or storage of the contents of the website for their exclusive personal use, the reproduction of elements or contents of this website, carried out for profit or commercial purposes, being expressly and strictly prohibited.
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those provided by the applicable legal regulations in matters of competent jurisdiction, in which is attended, in the case of final consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.
If any conflict or difference arises between the buying and selling parties in the interpretation and execution of this document, and it is not resolved by mutual agreement, it will be resolved at the request of either party and after communication in writing to the another, through arbitration.
All this without prejudice to the Client's power to go to the Consumer Arbitration Board of his demarcation.
In the event that it is a sale made by a company, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of the CITY WHERE THE BOOKSTORE IS LOCATED (Spain).
If the claims deal with digital advertising, or data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury. We also remind you that you can access the European Union's online dispute resolution platform by following this link:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
